FlexiCAM, a leading German manufacturer of standard and custom built CNC machinery is looking for a

Support Technician

with Electrical Engineering, Mechanical Engineering or Mechatronics background for its operation in Eibelstadt (Wuerzburg), Germany and in other regions when needed.

 

Responsibilities

Commissioning and final check of our CNC machines in our factory before these will be shipped to our customers;

Installation of our CNC machines as well as the associated CAD/CAM software at our customers’ factory;

Training and support of our customers in operation of our CNC machines as well as the associated CAD/CAM software until the production start at our customers’ factory;

Providing after-sales support which includes maintenance, repairs and retrofits on site;

Providing customer support via phone, chat, email and remote access via Internet from our office;

Supporting our sales team by conducting product demonstrations, feasibility studies & benchmarks, designing custom solutions, etc.;

Other technical tasks related to CNC machines that may arise on a case to case basis.

 

 

Requirements

Minimum 3 years of experience in a similar role;

Engineering background (Mechanical, electrical and/or mechatronics);

Must have good written and verbal communication skills in English, additional German and/or Russian language skills are a plus;

In-depth experience in operation of CNC machines (using Siemens, Fanuc, Heidenhain, Fagor, Beckhoff TwinCAT or similar control system) and associated CAD/CAM software (AlphaCAM, SprutCAM, Vectric Aspire, MasterCAM, PowerMill, ArtCAM Pro, EnRoute or similar) is required;

Good knowledge in computer hardware and software is required;

Knowledge in commissioning CNC controls such as Eckelmann, Siemens SINUMERIK 840Dsl / SINUMERIK 808D Advanced is preferred;

Knowledge of PLC programming with Siemens SIMATIC S7, CODESYS is preferred;

Knowledge in motion control (Siemens SINAMICS S120) is preferred;

Ability to travel and be at customer sites, mostly Europe and CIS (Commonwealth of Independent States).

 

 

Benefits

Competitive package based on qualifications and experience.

 

 

Employer

FlexiCAM GmbH
Benkertsweg 9
D-97246 Eibelstadt
Germany

 

 

 

If the position is of interest, please send your CV and a brief cover letter in English on the application form provided.

 

Please specify possible time for commencing work and expected remuneration.

 

All applications and documents will be treated with strict confidentiality.